Reverse innovation or trickle-up innovation is an innovation seen or used first in the developing world, before spreading to the industrialized world. The term was popularized by Dartmouth professors Vijay Govindarajan and Chris Trimble and GE’s Jeffrey R. Immelt. Subsequently, Vijay Govindarajan and Chris Trimble published the book Reverse Innovation. However, time has changed after…
Anatomy of digital transformation
Customers have multiple options to choose from and what sets you apart is the experience you provide them during each interaction they have with your brand. According to a recent survey, 63% of companies have seen an improvement in customer satisfaction following a digital transformation in their business. So the question of the hour is:…
HOW TO: Manage people at different stages of their careers
From my experience in managing people over the years, I have found that it requires different styles and varying triggers to manage and motivate people from different age groups or stages in their careers. I like to divide people into the groups based on stages in their careers and age groups – where age is…
8 questions you MUST contemplate and answer before going Agile
While the spotlight shines bright on Agile methodology and its advantages, there are a number of questions that need to be answered before taking the leap. Here are my key concerns before I take the leap. Why Agile? A lot of the time, people think that Agile methodologies and development will solve all their problems…
Agile is not a process, BUT a mindset
Agile has been called many things – a methodology, a process. But I strongly believe it’s more of an attitude, a culture, an understanding, and a philosophy. Bottom line, agile is a mindset change. It is not about the processes. People tend to struggle with that by immersing themselves into processes but lose sight of…
Choosing customers – Cupcakes, Snape and a 2*2 framework
In my career, I’ve closely worked with and managed all kinds of clients. Some gaveus that vital push, helping us become who we are. Some challenged our belief systems and shaped our worldview. Many became lifelong friends and many more became LinkedIn contacts. Choosing right customers and having a framework to distill this art can be…
How to SCORE and Win Big in a Critical Meeting
There are times when we as consultants or developers find ourselves in a critical meeting which has a material impact on either the prospects of your company or your own career. In a design session or a pre-sales meeting, the aim is to have a meaningful conversation, but we don’t necessarily always get to the…